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Reach in Motion Video Library

Below, you’ll find a collection of helpful videos that walk you through everything you need to know about Lyft and using your Lyft Pass. These videos cover topics like how to set up your account, request rides, apply your Lyft Pass, and troubleshoot common issues. Whether you’re new to Lyft or just need a quick refresher, these step-by-step guides make it easy to get started and ride with confidence.

Important Note: Reach provides funding for Lyft Passes but does not provide technical or customer support for Lyft. For any Lyft-related issues, please contact Lyft directly by clicking here.

Overview of Lyft

How-to: Find the Help Center

How-to: Share your location

How to: Cancel a ride

How-to: Smart Trip Check-In

How-to: Find your Lyft annual summary

How to: Report an accident

How-to: Make an emergency call

How-to: In-app safety features

How to Add Pronouns to the Lyft App

Airport Travel Made Easy with the Lyft App